Community Recreation (CR) Refund Policies
Refunds for CR or RV membership fees will only be issued for full unused months.
Refunds are issued to the original form of payment. However, CR cannot issue cash refunds. If a program registration or membership fees were paid by cash, a cheque request is actionned and a cheque will be mailed to the client's residence within a few weeks.
Code of Conduct
In an effort to provide participants and staff with a safe and enjoyable environment, inappropriate behaviour, foul language and aggressive behaviour to other participants and staff is not permitted, as well as intentional damage to NPP property and the property of others. Personnel Support Programs reserves the right to take necessary measures including, but not limited to, suspension or termination of enrolment and/or contacting the police when any participant contravenes Base/Wing/ Unit policies and/or by-laws.
Commitment to Quality
The PSP Community Recreation strives to provide innovative and creative facilities, programs and services designed to meet the diverse needs of Canadian Forces community. We strive to offer programs and services that are of excellent quality and value. For any concerns regarding the quality of our programs and/or instructors, please contact your local Community Recreation office immediately, so that they may work to resolve your concerns.
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